Nutrition, Discharge Planning and Care Coordination: The Impact on HCAHPS
• Discuss the questions and related care practices that have the strongest impact on overall Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) score.
• Describe how to incorporate best practices to enhance discharge and transition planning with nutrition-related approaches.
• Review the importance of discharge and transition planning in comprehensive care coordination.
Mary Henrikson, MN, BSN, CENP
Vice President of Patient Care, CNO/COO St. Anthony Medical Center
Mary presently works as the Chief Nursing Officer/Chief Operating Office of St. Anthony’s Summit Medical Center in Frisco, CO. Prior to her position with St. Anthony’s she was the Senior Vice President and Chief Executive Officer of Carondelet St. Joseph Hospital in Tucson, AZ, and the Senior Vice President and Chief Executive Officer of Sharp Mary Birch Hospital for Women and Newborns in San Diego, CA. Mary was a member of the Editorial Board and a Reviewer for the Association of Women's Health, Obstetric, and Neonatal Nurses (AWHONN) Nursing for Women's Health and the Journal of Obstetric, Gynecologic, and Neonatal Nursing professional publications. She has held board positions at both the district and national levels for AWHONN, and served as its national president in 2002. Mary has served on the Board of the National Perinatal Information Center/Quality Analytic Services since 2009 and is presently the Treasurer. In addition, she is a member of the American Organization of Nurse Executives and the American College of Healthcare Executives. She also serves on the American Hospital Association Committee for Performance Improvement. Mary was the Vice President and President for the Council of Women and Infants Hospitals from 2009 to 2011. She is also an accomplished author and national speaker. Mary received her BSN from Montana State University and a MN in maternal-infant nursing from the University of Washington in Seattle. She is certified in Executive Nursing Practice.
CDR Level: 2
Suggested Learning Codes: 5090, 5390, 6000, 7160
Media Format(s): Audio (English)
Run Time: 52 Minutes