Frequently Asked Questions
Have a question about our site? Use the arrows below to show and hide answers to questions we’re sometimes asked by other health care providers like you.
I forgot my password. How do I reset it?
It’s easy to regain access to the site even if you’ve forgotten your password. Simply copy and paste this link to your Internet browser: https://anhi.org/forgot-password. Then, watch your inbox; we’ll send you an email right away to help you establish new logon credentials.
How do I change my email address on the account?
The simplest way to change your email address is to create a new ANHI account.
- If you’ve already logged on, please log off.
- Click “REGISTER” at the top of the ANHI.org homepage.
- Then, provide the details we request, including your new email address.
Once you’ve created your new account, we can merge it with your old account if that’s what you prefer. Simply click “CONTACT US” at the top of your screen, list your old and new email addresses in the “QUESTIONS/COMMENTS” box, and ask us to combine them.
I don’t see my hospital/center listed in the ANHI course registration after I enter my ZIP code. How should I register?
To register for an ANHI course in your ZIP code, please:
- Click “REGISTER” at the top of your screen if you haven’t already, and begin to enter the details we request on our online form.
- Select “NO” when we ask for your hospital/center.
- Answer the remaining online form questions, then click “REGISTER” at the bottom of the page.
- Next, click “CONTACT US” at the top of the homepage, and type your hospital/center name and address in the “QUESTIONS/COMMENTS” box. We’ll use this information to add your hospital to the drop down list.
- Note: The next time you log on to ANHI.org, you can save your hospital to your profile by clicking “MY PROFILE” at the top of the homepage, then selecting your hospital from the drop-down list on our online form.
What healthcare provider (HCP) disciplines do you accredit for continuing education?
We accredit registered nurses (RNs) and registered dietitians (RDs). If you work in any other discipline, please refer to your own professional licensing criteria for continuing education details. Healthcare provider boards reciprocate between CE credits and may recognize the credits we provide.
Note: We also offer select, accredited courses for case managers.
Why can’t I see my continuing education credits on my certificate?
If you don’t see your credit hours listed on your certificate, you’ll know we need a few additional details from you before we can offer you credit. Please follow these instructions to update your ANHI user profile:
- Log on to ANHI.org.
- Go to “MY PROFILE” at the top of the homepage.
- Go to “EDUCATION CERTIFICATE TYPE” under “PROFESSIONAL INFORMATION.”
- Click the drop down box and select your education certificate type (e.g., nurse, dietitian, etc.).
- Select your current role, professional designation and primary patient population.
- Click “SUBMIT” to update your profile.
Once you’ve completed these steps, please return to “MY COURSES” and print your certificate.
I’m having trouble using the site.
We’re sorry for the inconvenience; our site has a few small quirks we’re in the process of fixing. Here are a few tips to help you in the meantime:
- Launch ANHI.org from your desktop rather than your tablet or mobile device.
- Close all your open Internet browser windows, then open a new window and clear your Internet browsing history by holding down CTRL+SHIFT+DELETE.
- If you’re on a Mac, use Firefox rather than Safari.
- If you’re on Windows, use Internet Explorer.
- Make sure your pop-up blocker is disabled.
- Log on to ANHI.org and begin to use the site.
If these tips don’t help: Try logging on from another computer. Keep in mind that, if you’re using a work-issued computer, your company’s firewall may block some content for security reasons.
If you’re still having trouble: Please click “CONTACT US” and let us know what issues you’re facing with our site. If you’ve received an error message, let us know what it says so we can help solve the problem.
When does a self-study expire?
You can earn CE credits for any of the self-study opportunities you see on our site. We review these programs periodically to make sure the content is current and relevant, and we diligently remove any out-of-date content.
Note: Not all of our courses are accredited. If your self-study course offers CE credits, you’ll see them listed on the “COURSE DETAILS” page.
Why doesn’t my course include CE credits?
We’ve created some programs expressly for physicians, and offer Continuing Medical Education (CME) credits through other organizations.
We also offer programs for healthcare students and fellows who want to build their subject matter expertise on a certain subject but don’t need to earn continuing education credits.
You can see how many Continuing Education units you’ll earn for each course you complete by clicking “COURSES” on the homepage, finding the course you’ve completed or plan to take, and reading the “Continuing Education Units” section located just below the program date.
What is the ANHI Certificate of Training program?
The ANHI Certificate of Training program allows you to earn Continuing Education (CE/CPEU) credits as you gain expertise in a variety of topics.
Once you choose your Certificate of Training program, and you complete the required credit hours and online post-test, we’ll award you with a Certificate of Training in that content area.
Note: Keep in mind our certificates of training don’t offer professional designations or credentials.
What steps do I need to take to receive an ANHI Certificate of Training?
With a Certificate of Training, you can build your expertise at your own pace. And you can customize the curriculum to your clinical needs and interests by enrolling in a mix of required and elective courses.
To earn and print each Certificate of Training, you’ll need to complete the required course curriculum and pass an online exam.
Follow these easy steps:
2. Click “Certificates of Training” in the green bar below the ANHI logo.
3. Select the Certificate of Training that interests you most.
4. Enroll in all required courses, then enroll in the indicated number of elective self-study courses, webinars and live events.
5. Complete each course, keeping in mind we’ll ask you to take a pre-test, post-test and survey for each course you’ve completed.
6. Once you’ve finished your full course curriculum, take the final exam. This exam will serve as a capstone assessment of what you’ve learned through the course curriculum.
7. Print your Certificate of Training certificate of completion, which will showcase all your total earned credits.
Are there different requirements for each ANHI Certificate of Training?
How do I find out what courses I’ve completed and claimed credit for?
You can see your claimed credits by logging on to ANHI.org and clicking “MY COURSES” at the top of your screen.
Can nurses earn a certificate of training on ANHI?
Yes, we created our current certificates of training for nurses and dietitians. If you’d like details for courses we developed specifically with nurses in mind, Simply log into ANHI.org, and click “EDUCATION,” then “CERTIFICATES OF TRAINING” to learn more about each Certificate of Training we offer.”
I don’t have access to a sales representative. Do I have to complete a group program to complete my certificate of training?
No, you don’t have to complete a group program.
We also offer webinars periodically throughout the year. To hear more about our offerings, simply check back on ANH.org, or follow ANHI on LinkedIn.
Will I earn a certificate for each of the hours I’ve completed?
Yes; you’ll earn a certificate for every course you complete. To print your certificate and claim your CE credit:
- Enter ANHI.org/certificate into your browser.
- If you’ve completed a group course, we’ll prompt you to enter the event ID number we provided at the end of the program. (Note: If you don’t remember the ID number, please contact your Abbott Nutrition representative.)
- Click “CONTINUE,” then log in using the email and password you provided at registration; we’ll automatically direct you to the “COURSE” page.
- Click the program title, underlined in blue with “SURVEY” in the “TYPE” column.
- Complete the survey.
- Print your certificate.
I see that there is a self-study course and group program with the same title. Can I complete both and claim credit for each one?
You can claim credit only once when we offer program titles in multiple formats.
How do I print my CE certificate for a self-study course I’ve already completed?
- Log on to www.ANHI.org.
- Click “MY COURSES” at the top of the page.
- If you’ve completed all the steps for the self-study, the course will be listed under the “COMPLETED” section of the page.
- Click “CERTIFICATE” to the right of the program title. (Note: The page may take a few minutes to refresh.)
- Select “PRINT CERTIFICATE” and click “GO” to see your certificate.
How do I print my CE certificate for a group program?
- Go to anhi.org/education/print-certificate.
- Enter the event ID we provided at the end of the program. (Note: If you don’t remember the ID number, please contact your Abbott Nutrition representative.)
- Click “REGISTER,” or log on with your user ID and password if you already have an ANHI account.
- Complete the course survey.
- Print your certificate within 30 days of completing the course. Keep in mind it can take a few minutes to launch your printed certificate.
Do you offer live CE programs?
We offer CE programs regularly throughout the year. To hear more about our offerings, simply check back on ANH.org, follow ANHI on LinkedIn, or contact your Abbott Nutrition representative for details.
I wasn’t able to attend a live event. Will you offer it as a self-study or group program?
Sometimes we do offer self-study or group-based versions of our live events. Please check ANHI.org/courses for self-study additions, or ask your Abbott Nutrition representative about new program offerings.
May I claim CE credit for a live event I attended in the past for an ANHI Certificate of Training program?
No. You can claim credit on featured ANHI live events only if they’re designated as part of an ANHI Certificate of Training program.
How do I print my Certificate of Training now that I’ve completed all the requirements?
Keep in mind you’ll need to complete all your course work and pass your final post-test before you can print your certificate.
What’s the difference between a certification and a Certificate of Training?
A certification is an intensive training program that awards you a professional designation once you complete your course work and pass a final evaluation. The term “certification” should be used only when referencing the completion of a certification examination such as the Registration Examination for Dietitians.
A Certificate of Training allows you to earn CPEUs/CEs as you build your new knowledge and skill related to your subject matter. Unlike a certification program, you don’t receive a professional designation.
Keep in mind our certificates of training aren’t part of a certification program.
Who developed ANHIs Certificate of Training programs?
Abbott Nutrition Health Institute (ANHI) is a continuing professional education accredited provider by the Commission on Dietetic Registration, and an approved provider of continuing nursing education by the California Board of Registered Nursing.
We developed our Certificate of Training programs with the help and careful review of a team of clinicians and leading experts in the field.